Frequently Asked Questions

Do you accept walk-ins?

What are your hours of operation?

What animals do you treat?

What payment methods do you accept?

Do you accept pet insurance?

Do I need an appointment for grooming?

What vaccinations are required for surgery?

What vaccinations are required for grooming?

Do you provide travel certificates?

What should I do if my pet has an emergency after hours?

What qualifies as an urgent care situation?

How much does spaying/neutering cost?

Do you microchip pets?

What diagnostic services do you offer?

Can I get my pet's medications at your clinic?

Do you offer a cash discount?

Do you accept personal checks?

When is payment required?

Can I get a cost estimate before treatment?

What is CareCredit and how does it work?

What is your grooming cancellation policy?

What happens if I'm late to my grooming appointment?

What is the $25 deposit policy for grooming?

Can I tip my groomer with a credit card?

What if I'm not satisfied with my grooming service?

Can I bring my pet on a retractable leash?

How do I care for my puppy after ear trimming surgery?

What should I expect after my dog has a C-section?

How do I submit my pet's vaccination records for grooming?